📖 Terms of Use – B&B Arco Gentile

Staying at B&B Arco Gentile is governed by clear and simple rules designed to ensure comfort, safety, and mutual respect. Bookings are confirmed based on the selected rate and can be paid via online platforms, bank transfer, credit card, or cash. Rates include breakfast, bed and bath linen, final cleaning, utilities, and Wi-Fi. Extra services are available upon request.

Free cancellation is possible up to 7 days before arrival. After that or in case of no-show, 50% of the deposit will be retained. Online check-in (with ID upload) must be completed before arrival. Check-in at the property is available from 2:00 PM to 11:30 PM; check-out must be completed by 12:00 PM.

Guests are expected to behave respectfully, especially during quiet hours (11:00 PM – 7:00 AM). Smoking is prohibited indoors, full meals are not allowed in rooms, and only registered guests may access the property. Small pets are welcome upon request with a supplement and must not be left alone in the room. Any damages or loss of keys may result in extra charges.

Room cleaning is provided every three days, with linen changed every four days and towels every two days or on request. A security deposit may be requested upon arrival.

Breakfast is served at a partner café with a ticket provided at check-in. Personal data is processed in accordance with the GDPR and used exclusively for managing the booking. In case of disputes, the Court of Bari will have jurisdiction. Confirming your booking implies full acceptance of all the terms listed.

🔒Privacy Policy – B&B Arco Gentile

At B&B Arco Gentile, the protection of your personal data is a top priority. In accordance with the European Regulation 2016/679 (GDPR), we collect and process guest information solely for the purposes of booking management and your stay.

During the booking or check-in process, we may ask for personal data such as your name, surname, contact information, ID document details, tax data (if an invoice is requested), and stay-related information. This data is required to confirm the reservation, fulfill legal obligations under Italian law (such as communicating guest information to the authorities), organize your stay, and manage administrative or accounting needs when necessary.

All data is handled securely, both digitally and in paper form, and is never shared with third parties for commercial use. In some cases, trusted external tools (like booking platforms or management software) may be used, always in full compliance with data protection regulations.

Your data is retained only for as long as necessary to provide the requested services and to meet legal obligations (e.g. tax and public security regulations). At any time, you have the right to access, correct, or delete your data, or exercise any rights under applicable privacy laws by contacting us via the email provided in our contact section.

Confirming your booking and completing online check-in implies full acceptance of this privacy policy.